Visual Impairment Services Team (VIST) - Chillicothe VA Medical Center
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Chillicothe VA Medical Center

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Visual Impairment Services Team (VIST)

The Impact of Vision Loss

Vision loss is a condition that impacts every aspect of a person's life. It impacts one's ability to perform everyday activities, socially interact with others, access community services/programs, and more.

A person with vision loss may experience difficulty performing daily living skills such as reading mail, paying bills, identifying canned goods, and crossing the street. These tasks become more difficult as vision decreases.

The Visual Impairment Services program is designed to improve quality of life by restoring the participants to as independent a life as possible and help the patient's family members as well.

Visual Impairment Services Team

Provides a comprehensive program of services for eligible, legally blind Veterans. These services include:

  • Complete eye exam
  • Physical exam with referral to specialists as appropriate
  • Counseling for Veterans and families
  • Annual benefits review
  • Low vision aids and devices if eiligible
  • Referrals for VA Blind Rehabilitation Center programs
  • Introduction to community resources such as Talking Books
  • Low vision support group
  • Blind and Low Vision Veterans Support Group newsletter


  • To improve Veteran's quality of life through a holistic approach to Blind Rehabilitation that includes case management and education
  • To inform Veterans about available benefits through the Department of Veteran's Affairs
  • Providing counseling, services, and referrals to assist the Veteran to vision loss

Blind Rehabilitation Programs

 Training is offered in:

  • Daily living skills
  • Orientation and mobility
  • Low vision and blindness technology
  • Computer access training

No Copays or Deductibles

Veterans who are legally blind are exempt from copays for inpatient and outpatient medical treatment, VIST services, as well as for medications. If you or a loved one are a legally blind Veteran and are still paying a copay, please contact the VIST Coordinator to discuss your care.


 To be eligible for services through the VIST program, a Veteran must:

  • Have an honorable discharge from the military
  • Be eligible for VA Healthcare Benefits
  • Be legally blind or have low vision (these diagnoses are made by an eye doctor)
  • A Veteran's vision loss does NOT have to be service connected


Referrals to the VIST program can be made by anyone. To enroll in the VIST program contact the Optometry Departement at (740) 773-1141
ext. 6762.


For additional information, please contact:

Natalie Duarte de Escalante, VIST Coordinator
(740) 773-1141 ext. 7855

Contact Info


  • Building 27, Room 110

Contact Number(s)

  • 740-773-1141 Ext. 7855

Hours of Operation

  • 7:30 am - 4:00 pm
    Monday - Friday