Mental Health - Chillicothe VA Medical Center
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Chillicothe VA Medical Center

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Mental Health

If you qualify for VA health care, you can get high-quality mental health services as part of your benefits. You may also be able to get care for certain mental health problems even if you don't have VA health care.

About the Program It takes the courage and strength of a soldier to ask for help... If you are in an emotional crisis call 1-800-273-TALK(8255)

The mental health service at Chillicothe VA Medical Center provides consultation, evaluation, and treatment for a variety of issues that can impact emotional well-being.

Services Offered

Mental health services provided at Chillicothe VA Medical Center include treatments for:

  • depression, sadness, grief
  • anxiety, worry, nervousness
  • addictive behaviors
  • relationship problems
  • stress from medical problems and/or pain
  • post-traumatic stress disorder (PTSD)
  • emotional problems, such as managing anger
  • vocational issues
  • troublesome thoughts or ideas
  • confused thinking
  • aggressive or self-harming behaviors
  • memory problems

We also provide outreach to homeless Veterans.


Mental health services are confidential. We will not talk to anyone about information you share unless you give written consent. Under federal law, a few exceptions to this rule exist. If you have questions, please ask your mental health consultant.

Lesbian, Gay, Bisexual, and Transgender (LGBT) Veterans

The Chillicothe VAMC is committed to providing top quality care to all veterans, including those who identify as lesbian, gay, bisexual, and transgender (LGBT). We recognize that diverse populations have distinctive needs, and are training our staff in culturally and clinically-competent care for LGBT veterans. We are focused on providing the most respectful health care environment possible. The Chillicothe VAMC embraces the national policies that guarantee access for LGBT Veterans.

Below are relevant policies and services


Our Patient Non-Discrimination Policy has specific language that prohibits discrimination based on  sexual orientation or gender identity (actual and perceived). 


The Chillicothe VAMC Visitation Policy allows for a same-sex partner, family member, friend, or other individual to be present with the patient for emotional support during the course of their stay. Same-sex partners are recognized as the patient’s family, even if the  partners are not legally married. 

Chillicothe VAMC Definition of "Family"

 The Chillicothe VAMC  adopts the definition of “family” put forth by the Human Rights Campaign’s National Healthcare Equality Index. “Family” refers to any person(s) who plays a significant role in an individual’s life. This may include individual(s) not legally related to the individual. Members of “family” include spouses, domestic partners, and both different-sex and same-sex significant others.

Advanced Directives

Patients may designate any person as a decision-maker for care should you become unable to make these decisions yourself. This includes designating a same-sex partner as a surrogate decision maker. Advanced Directive agents are chosen by the Veteran and do not need to be biologically related.  Please inform staff if you desire to create an Advance Directive.

Documentation in Medical Records

The Chillicothe VAMC maintains the confidentiality of information about sexual orientation and sexual behavior, as it does with all other private health information.  We encourage you to inform your healthcare provider of your sexual orientation/gender identity so appropriate care can be provided. 

Changing Your Name and/or Gender in Your Medical Record

Your name in the medical record will reflect your legal name. The sex in your medical record will reflect your sex assigned at birth; there is an opportunity to indicate your self-identified gender. You have the right to request that name and sex are updated as appropriate. There are established procedures for changing your name and sex with the VA Privacy Officer. If you would like a copy of the fact sheet on how to change your name and/or sex in CPRS, please let your health care provider know so they can obtain a copy for you.

Concerns and/or Complaints

If you feel you are not being provided with compassionate care at the Chillicothe VAMC, or if you have suggestions about how to make the facility more inclusive, we encourage you to contact the LGBT VCC (Veteran Care Coordinator), Dr. Beth Gensner, at 740-773-1141, ext. 6314.

Veteran's LGBT Support Group

The Chillicothe VA LGBT Support Group has been offered since 2013. The group offers a safe place for any veteran who is gay, lesbian, bisexual, transgender, in the process of coming out, or questioning their sexual orientation and/or gender identity.  Wherever you may be on the spectrum, you are welcome here. What you will find here is a confidential, safe place where you can be yourself. The group provides an opportunity for veterans to share their issues and concerns with others in a safe, supportive environment. For so long you have been told “don’t ask, don’t tell.” This is a place where you are encouraged to ask questions and tell your story and find support and community in doing so. For any questions or further information call Kelly McCorkle at ext. 7453 or Beth Gensner at ext. 6314.

More Information

Transgender Men and Health Care

Transgender Women and Health Care

Gay/Bisexual Men and Health Care

Lesbian/Bisexual Women and Health Care

Contact Info


  • Mental Health Clinic
    Building 31, Ground Floor
    Room B083

Contact Number(s)

  • 740-773-1141 Ext. 7871

Hours of Operation

  • Mon-Fri 8:00am-4:30pm